Returns & Warranty

Return Policy:
  • Terms of use- We are based in California business. Sales tax will be applied if you live in California or as otherwise required by law.
  • Exchange Requests for Returning Items Purchased on our Website/ our store : Items purchased on our website / our store may only be returned for online credit and our store locations for credit.  Exchange requests must be received within 7 business days of delivery of your order from the purchase date.  
  • Condition- We require that jewelry be returned in its original condition, with all tags and packaging intact. Any signs of wear or damage may affect your ability to receive a full refund.
  • Proof of purchase- To initiate a return, we must provide proof of purchase, such as a receipt or order confirmation.
  • Restocking fees- We charge a restocking fee for returned items, ranging from a percentage of the purchase price to a flat fee.
  • Final sale items- Some items, such as clearance or discounted items, maybe final sales and are not eligible for returns or exchanges.

We require a signature upon delivery for all packages sent with insurance. Any items lost or stolen before signature are insured and eligible for replacement or store credit until the package is signed. After signature, we are no longer liable for lost or stolen merchandise. In the event that you waive the signature requirement, the sale is deemed final, and we are not liable or responsible for replacing lost or stolen merchandise.